Shipping Information

We’ve developed one of the most advanced productions and shipping systems on the Internet so we can ship your orders, quickly and safely, worldwide!

Immediately after you complete your purchase at Harmony, your order is sent to our distribution facility and prepared with great care in a discreet packaging.

Our distribution platform is based in Europe & we ship from Monday to Friday with our partner UPS.

Free Shipping

We offer free shipping in Europe on orders over 49€ & starting at 149€ for international shipments. It’s really that simple. You’ll receive the tracking details soon after your order, and your package will be delivered by your local post. (Not available with other offers like “Buy 1 Get 1 Free”)

Estimated Delivery

 

UK, Germany, Portugal, Belgium, Netherlands 3-5 Business Days
Rest of Europe 4-6 Business Days
Outside of Europe 5-12 Business Days

Where do we ship?

We’re adding countries all the time! If your country isn’t listed below, be sure to join our mailing list for exclusive offers for when Harmony finally comes your way! For now, we gladly ship to:

  • United Kingdom
  • Ireland
  • Germany
  • Italy
  • Netherlands
  • Austria
  • Albania
  • Andorra
  • Belgium
  • Bosnia and Herzegovina
  • Bulgaria
  • Colombia
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • Hungary
  • Iceland
  • Latvia
  • Liechtenstein
  • Lithuania
  • Macedonia
  • Malta
  • Moldova
  • Norway
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • South Africa
  • Sweden

Discreet Shipping

Your privacy is paramount to us and our discreet packaging guarantees that you’re the only one who’ll get excited by the parcel. Have a look at our plain packaging.

Harmony discreet shipping Harmony discreet shipping

If you don’t love it we’ll take it back.

We strive to exceed your expectations with every product you receive. All products are made with the best ingredients available. If you are not satisfied for any reason, you may return any unused products for a replacement, refund or account credit within 30 days of receipt, subject to the exceptions listed here.

Undeliverable Packages

On very rare occasions, packages are returned to us as undeliverable. We will attempt to re-ship orders that are returned to us as undeliverable. In an effort to reduce the impact of returned Products, Harmony reserves the right to donate or recycle any returned or undelivered items as deemed appropriate in its sole discretion.

The Harmony Promise: Achieve Total Happiness

Your satisfaction is our top priority. If you’re not absolutely satisfied with your purchase, you can return it for a full exchange, refund, or an account credit within 30 days of receipt. If you are not completely satisfied with your order and decide you want an exchange, refund, or an account credit, the process is simple:

  • Contact Customer Support to receive a Return Merchandise Authorization (RMA) number and specify whether you want a replacement or a refund.
  • Write the RMA number on the packing slip and include the slip in your return package.
  • Return the package to the address mentioned by our Customer Support