Shipping and Returns

We’ve developed one of the most advanced production and shipping systems on the Internet so we can ship your orders, quickly and safely, worldwide!

Immediately after you complete your purchase at Harmony, your order is sent to our distribution facility and prepared with great care in a discreet packaging.

Free Shipping Europe

We offer free shipping in Europe on all orders over €99. It’s really that simple. You’ll receive the tracking details soon after your order, and your package will be delivered by your local post.

Delivery times

  • Europe: Our distribution facility is based in Europe, shipping time is 3 to 5 working days.
  • America & Australia: Shipping time 10 to 15 days
  • Asia: Shipping time 12 to 18 days
  • Africa: Shipping time 15 to 20 days.

If you don’t love it we’ll take it back.

We strive to exceed your expectations with every product you receive. All products are made with the best ingredients available. If you are not satisfied for any reason, you may return any unused products for a replacement, refund or account credit within 30 days of receipt, subject to the exceptions listed here.

Undeliverable Packages

On very rare occasions, packages are returned to us as undeliverable. We will attempt to re-ship orders that are returned to us as undeliverable. In an effort to reduce the impact of returned Products, Harmony returns the right to donate or recycle any returned or undelivered items as deemed appropriate in its sole discretion.

The Harmony Promise: Achieve Total Happiness

Your satisfaction is our top priority. If you’re not absolutely satisfied with your purchase, you can return it for a full exchange, refund, or an account credit within 30 days of receipt. If you are not completely satisfied with your order and decide you want an exchange, refund, or an account credit, the process is simple:

  • Contact Customer Support to receive a Return Merchandise Authorization (RMA) number and specify whether you want a replacement or a refund.
  • Write the RMA number on the packing slip and include the slip in your return package.
  • Return the package to the address mentioned by our Customer Support