We’ve developed one of the most advanced productions and shipping systems on the Internet so we can ship your orders, quickly and safely, worldwide! Our logistics centers are based in the United Kingdom and in the Netherlands. Immediately after you complete your purchase at Harmony, your order is sent to one of our distribution facilities and is prepared with great care in a plain packaging. We ship from Monday to Saturday with our partner couriers FedEx, Deutsche Post,  DPD, DHL, UPS, Post NL and Royal Mail.

Free Shipping

We offer free economy shipping on orders over £30. It’s really that simple. You’ll receive the tracking details soon after your order. (Not available with coupon or special offers)

Shipping methods

We offer different methods of shipments:

Urgent - Estimated Time of Delivery

United Kingdom

1 Business days

EU*

1 Business days

Czechia, Malta, Romania, Cyprus

2 Business days

Colombia, Peru, French Guiana

7 Business days

Priority (UK only) - Estimated Time of Delivery

UK Royal Mail tracked 48

1 Business days

Standard - Estimated Time of Delivery

United Kingdom

1-3 Business days

EU*

1-3 Business days

Lithuania, Norway, Bulgaria, Estonia, Romania, Greece, Ireland

4-7 Business days


Economy - Estimated Time of Delivery

United Kingdom

2-3 Business days

EU*

2-5 Business days

Colombia, Peru, French Guiana, Norway, Switzerland

5-8 Business days

*estimated time not applicable if the member state is listed on a separate row.

Where do we ship?

We’re adding countries all the time! If your country isn’t listed below, be sure to join our mailing list for exclusive offers for when Harmony finally comes your way! For now, we gladly ship to:

  • Austria
  • Belgium
  • Bulgaria
  • Colombia
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Isle of Man
  • Italy
  • Jersey
  • Latvia
  • Liechtenstein
  • Lithuania
  • Malta
  • Netherlands
  • Norway
  • Peru
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom
  • USA

Undeliverable Packages

On very rare occasions, packages are returned to us as undeliverable, because the delivery address was incorrect, the delivery was refused or the recipient didn’t pick up the package at the courier access point location. In an effort to reduce the impact of returned Products, Harmony reserves the right to donate or recycle any returned or undelivered items as deemed appropriate in its sole discretion, and refund the recipient for the price of the products returned, excluding the shipping cost.

The Harmony Promise: Achieve Total Happiness

Your satisfaction is our top priority. If you’re not absolutely satisfied with your product, you can return it for a full exchange or refund (if it’s not used), or an account credit within 30 days of receipt. If you have used a bit of the product and you’re not happy, you could qualify for a partial refund. Unfortunately, we cannot refund shipping cost. The process is simple:

  • Contact Customer Support to receive a Return Merchandise Authorization (RMA) number and specify whether you want a replacement, a refund or a partial refund if you’ve used the product.